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[MUSIC PLAYING]

We could hear the propane tanks exploding as the fire was

getting closer to us--

boom.

So that was kind of our key how fast

it was moving because they were getting louder

as it was getting closer.

At about 7:45 or so, we just hear this banging on the door.

And then I hear them--

"Teri, you guys gotta get out, you gotta get out."

We load up, and we end up going down

to the campground where our motorhome was staying.

And I realized that our Chihuahua was missing.

Our little one just started breaking down.

And I said, "Don't worry, we'll go get him."

By this time, the smoke was so thick

and ashes were falling on us that we were choking.

But I walked inside the house, and there he

was in his kennel--

grabbed him and got out of there.

So we get here, and we're thinking

we're going to see maybe two or three people.

And there was like 10 to 12 people

that just kept rolling in and asking us, "Where can we help?

What can we do?"

We left out of here after we came back

to get the Chihuahua at 9:20, and the watch we found--

the hands are burnt at 9:27.

So that means our house burnt down seven minutes

after I left.

Wow.

We could have died, you know.

Oh, my gosh.

Just getting the help here and doing all that they did,

it just makes you feel like you're not alone.

You're cared for.

You have people around here who care and want to help out.

I thought I was staying pretty strong until they brought us

a Bible signed by everybody that helped.

So yeah, so Jesus sent us from all over the world, all

over the United States to come and bless you

because He loves you.

He sent us here personally for you

guys because it breaks His heart that you're going through this,

and He is with you through this.

We lost our Bibles.

And to get that from people that we don't know--

I mean, there are people from England here.

God bless you.

We just felt like God called us out here,

put that desire in our heart to come out

and just to show people His love.

It's so good to finish in prayer and pray with the family.

It's just been more than what we could ever imagine.

I think if you feel God's calling

you to come and do something like this, then just go for it.

Especially in a crisis situation like this,

it's such an opportunity to work for God.

All the love, and the support, and the prayers--

it really helps.

It helps knowing we're not alone.

It helps to know that people understand,

and it really helps that people are willing to come in the rain

and sift through ashes and soot to help you get closure.

[MUSIC PLAYING]

For more infomation >> Finding Closure in California - Duration: 3:15.

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Tom Brady Provides 'Silver Lining' To Fan Who Lost Home In California Wildfire - Duration: 0:36.

For more infomation >> Tom Brady Provides 'Silver Lining' To Fan Who Lost Home In California Wildfire - Duration: 0:36.

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Absolutely Adorable Park Model For Sale Under $50k in California - Duration: 1:55.

Absolutely Adorable Park Model For Sale Under $50k in California

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DMV wait times reportedly dropping in California - Duration: 0:31.

For more infomation >> DMV wait times reportedly dropping in California - Duration: 0:31.

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Breweries raise money for California's fire victims - Duration: 0:37.

For more infomation >> Breweries raise money for California's fire victims - Duration: 0:37.

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California commission finds PG and E falsified records for years CNN - Duration: 2:44.

California commission finds PG and E falsified records for years CNN

The commission, tasked with regulating privately owned public utilities in the state, claims Pacific Gas Electric Co. violated California law by failing to locate and mark their natural gas pipelines in a timely manner.

The commissions safety and enforcement division found PG E pressured supervisors and other workers to falsify data so that the locating and marking work would not appear as late. The investigation also found the company did not have enough employees to regularly locate and mark natural gas pipelines.

"Excavators, including construction crews, rely on PG E to inform them exactly where PG E underground natural gas infrastructure is located," CPUC stated. "If PG E fails to meet its legally imposed responsibilities to locate and mark the required deadline of the excavating contractors request, a contractor may simply commence digging despite the danger."

And while there may not always be immediate consequences to hitting a pipe, damage can sometimes take years to manifest itself, the report said.

"Utility falsification of safety related records is a serious violation of law and diminishes our trust in the utilitys reports on their progress," CPUC President Michael Picker said in a statement. "These findings are another example of why we are investigating."

Friday, the CPUC launched a proceeding, similar to a court case, to consider penalties the utility company may have to face for the false records and safety violations that began in 2012, two years after a company pipeline exploded, killing eight people and damaging dozens of homes in San Bruno, California.

At the time, the utility company said it was the safety of its pipeline operations.

Following the explosion, PG E was placed on probation and fined by the commission for unsafe operation of its gas transmission system.

Last year, the company was sentenced to another

In a statement, PG E said it agreed with the findings in the new investigation and will be working with the commission.

"Were committed to accurate and thorough reporting and record keeping, and we didnt live up to that commitment in this case," PG E spokesman Matt Nauman said. "Once that became apparent, we took and continue to take additional actions to meet the regulatory standards related to our locate and mark record keeping."

Those actions, Nauman said, include updating the companys ticket tracking system, reviewing audit protocol, hiring more employees and training them better.

"We are aware of and cooperating with the CPUCs investigation," Nauman said. "We are fully committed to keeping our customers, communities and coworkers safe every single day."

PG E has more than 20,000 employees and delivers natural gas and electric power to 16 million California residents.

Earlier this year, asked the company to detail any role it may have played in causing the Camp Fire, which killed more than 80 people. Company employees reported near the starting location of the fire.

Thursday, the utility company submitted a revenue increase proposal to the CPUC which would, , fund wildfire precaution measures.